Frequently Asked Questions

In this article, we will explain the term safelisting and how to activate it on different emailing platforms.

Discover the email servers used in cPanel, Webuzo, and Plesk panels, including the SMTP, POP3, and IMAP protocols.

Discover in the passage below why you receive emails with the subject Mail delivery failed: returning message to sender, and what you can do about it.

In this FAQ, we will explain what DKIM (DomainKeys Identified Mail), SPF (Sender Policy Framework), and DMARC (Domain-based Message Authentication, Reporting and Conformance) are and what their roles are.

Find out how to access your email account in the browser using administration panels like cPanel or Webuzo, with secure and unsecured links.

Check if your local IP is listed in blacklists and how to request delisting. Follow the simple steps to improve your email deliverability.

Find out why your emails are going to spam and how you can avoid this. Discover common causes and effective solutions to improve message deliverability.

Find out how to access email inboxes via webmail or email clients like Outlook and Thunderbird. Helpful guides for configuration including on Android.

Find out the difference between IMAP and POP3 protocols used when connecting to an email inbox and the implicit operational impact.

The duration between the sending and receiving of an email can vary depending on certain factors. Find out what they are!