Frequently Asked Questions

 
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General

 
Do you host adult sites?❤ 10 | Views 1217 | Updated now 6 months
What is the difference between Hosting, Domain and Website?❤ 4 | Views 2235 | Updated now 7 months
How do I choose a suitable hosting package?❤ 3 | Views 2037 | Updated now 7 months
Can I test the services?❤ 2 | Views 482 | Updated now 7 months
Can I change my hosting package?❤ 2 | Views 416 | Updated now 7 months
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Domains

 
How do I get a domain's EPP code?❤ | Views 699 | Updated now 5 months
What does the code 'EPP' stand for?❤ | Views 360 | Updated now 5 months
How can I transfer a domain to Hostico?❤ | Views 327 | Updated now 5 months
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Commercial

 
Can i buy extra space or other resources (ram,cpu) ?❤ 1 | Views 174 | Updated now 8 months
How do I cancel a service ?❤ | Views 230 | Updated now 8 months
Can I get a refund for the unused / unwanted services ?❤ | Views 226 | Updated now 8 months
How long does it take to activate my order ?❤ | Views 213 | Updated now 8 months
How do I update my billing information ?❤ | Views 210 | Updated now 8 months
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Payment

 
I paid, why does the unpaid invoice appear?❤ 3 | Views 470 | Updated now 5 months
When do I receive the invoice for payment?❤ | Views 202 | Updated now 5 months
How can I pay an invoice ?❤ | Views 193 | Updated now 8 months
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Technical

 
Do you offer SSH access ?❤ 1 | Views 255 | Updated now 8 months
What is the difference between SSD and NVMe❤ | Views 334 | Updated now 1 year
How do I redirect a domain from HTTP to HTTPS?❤ | Views 232 | Updated now 8 months
What happens if my site breaks your Terms of Service?❤ | Views 204 | Updated now 1 year
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Email

 
What does safelisting mean, and how we activate it?❤ | Views 400 | Updated now 9 months
How can I rebuild my domain reputation in GMail?❤ | Views 390 | Updated now 1 year
Why do emails get in the spam folder?❤ | Views 148 | Updated now 1 year
What are DKIM, SPF and DMARC?❤ | Views 140 | Updated now 9 months
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SEO

 
What is SEO (Search Engine Optimization)?❤ 2 | Views 296 | Updated now 6 months
What are the benefits of the additional SEO option?❤ | Views 449 | Updated now 7 months
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DNS

 
How do I change a domain's nameservers?❤ | Views 872 | Updated now 7 months
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