Frequently Asked Questions

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I have paid, why does the invoice appear as unpaid?Frequently Asked Questions /Commercial

Find out why an unpaid invoice appears right after making the payment and how payments are processed for activating services. Useful details here!

11
by Mark Dohi
Views 978
Updated 2 months ago
Published on 17/07/2018
I wish to transfer a service from my account to another client, how do I proceed?Frequently Asked Questions /Commercial

In this article, we will explain the steps that need to be followed to transfer a service from one client account to another.

10
by Mark Dohi
Views 1450
Updated 9 months ago
Published on 17/07/2018
What is recurring payment?Frequently Asked Questions /Commercial

Recurring payment allows for automatic card billing for service renewal, simplifying invoice management and receiving them via email.

8
by Mark Dohi
Views 20226
Updated 11 months ago
Published on 11/11/2020
Do you have an affiliate program?Frequently Asked Questions /Commercial

Affiliation is a system implemented by Hostico, which allows clients to earn a commission based on affiliates.

5
by Andrea Zemba
Views 508
Updated 2 months ago
Published on 17/07/2018
Are there hidden costs?Frequently Asked Questions /Commercial

Learn about the hidden costs in hosting services and premium domains. Contact the commercial department for detailed pricing information.

5
by Mark Dohi
Views 483
Updated 9 months ago
Published on 17/07/2018
How can I check if a domain is available on the market?Frequently Asked Questions /Commercial

Quickly check if a domain is available or registered through the client interface or the Domains page. Find out the exact status of your preferred domain!

4
by Mark Dohi
Views 2558
Updated 2 years ago
Published on 20/09/2018
How long does it take to activate the ordered service?Frequently Asked Questions /Commercial

In the millennium of speed, all actions we perform must be completed as quickly as possible!

3
by Andrea Zemba
Views 1000
Updated 1 year ago
Published on 25/07/2018
Do you offer a website builder?Frequently Asked Questions /Commercial

Activating a shared hosting package includes a free website builder. Contact the sales department for more details.

3
by Andrea Zemba
Views 638
Updated 2 years ago
Published on 25/07/2018
How can I renew the purchased services?Frequently Asked Questions /Commercial

Find out how you can extend the services purchased through a proforma invoice sent automatically 14 days before expiration. Contact the sales department for early renewals.

2
by Ana Rednic
Views 285
Updated 2 years ago
Published on 28/03/2019
On the pro forma invoice, we are listed as a legal entity; why are we listed as an individual on the fiscal invoice?Frequently Asked Questions /Commercial

Find out why the pro forma invoice issued is for a legal entity, while the fiscal invoice is for an individual.

1
by Mark Dohi
Views 670
Updated 7 months ago
Published on 13/12/2018